FAQs

How do I exchange a shirt for a different size?
  • In order to exchange your shirt for a different size, the original garment must be unworn and unwashed. If so, follow these 3 simple steps below.
    1. Mail original item to: Raising A Star Exchange / 6114 95th St Circle East / Bradenton FL, 34202
    2. Specify size needed
    3. Enclose $5 shipping fee, plus additional $2 charge if exchanging an S - XL, for a 2XL or 3XL  
  • Exchanges can be made for up to 10 days after delivery 
  • Any questions? Contact [email protected]
     How do I return a shirt for a refund?
    • We accept returns for up to 10 days after delivery. Shipping costs cannot be refunded and there is a $5 restocking fee per shirt. Items must be unworn and unwashed to be accepted. 

      Please send returns to: Raising A Star Return / 6114 95th St Circle East / Bradenton FL, 34202

    • Any questions? Contact [email protected]
    How is my order shipped?
    • We ship via USPS First Class mail, and email you a tracking number once your order is dropped off with USPS. While shipping times vary, typically packages are delivered less than 5 after you receive this tracking number.
    How long until my order will ship?
    • Although we frequently beat this mark, we ask that you allow 2 - 3 weeks for your order to be delivered. As always if you have not received a tracking number within this time frame, please contact our support team at [email protected] for an update.